Where can it take your career?

The CHC33021 Certificate III in Individual Support is a comprehensive and nationally accredited qualification that equips learners with the necessary skills to make a positive contribution to the aged care industry. Upon completion of this course, graduates will have the opportunity to pursue job roles in aged, community, and residential facilities that cater to the needs of older people.

This course covers a wide range of essential skills, including providing individualised support, communicating and working in health or community services, and adhering to safe work practices for direct client care. Our program is designed to ensure that our students are equipped with the practical skills and knowledge necessary to provide high-quality care and support to those in need.

At Encourage Training College, we understand that each student is unique, and we offer customised training to meet the needs of individual learners. Our expert trainers and assessors provide comprehensive support to our students throughout their learning journey, ensuring they have the necessary skills to succeed in the aged care industry.

This course is perfect for learners interested in pursuing roles as a:

• Accommodation Support Worker
• Accommodation Support Worker (Disability)
• Disability Services Worker
• Food Services Worker (Aged Care)
• Personal Care Giver
• Respite Care Worker

How is the course delivered?

Encourage Training College’s CHC33021 Certificate III in Individual Support course provides a blended approach to learning, with face-to-face training and self-paced learning components. Our expert trainers and assessors provide comprehensive support throughout the course, ensuring students are well-prepared for roles in the aged care industry. The course covers essential skills such as providing individualised support, communication, and safe work practices for direct client care. Graduates will be equipped to pursue job roles in aged, community, and residential facilities for older people, making a positive impact on the lives of others.

As a part of the enrolment process, you will complete a competency assessment to determine your existing level of relevant knowledge and skills. You will then be provided with a training plan that identifies your Cohort based on this assessment.  The amount of training and support required for each learner will vary depending on your Cohort.

Course Duration: This qualification is delivered over 35 weeks of study which includes 33 weeks of training and assessment and self-study (including 3 weeks of work placement) and 2 weeks of holidays/study break for self-paced learning and reflection; and is subject to learner’s:

• prior knowledge, skills, and experience
• allotted time to study every week
• learning abilities

Expected Study Hours: Typical learners are expected to spend up to 1212 hours of study to complete the course.

Note: Please read Encourage Training College Student Handbook and other policies and procedures including Refund Policy, Complaints and Appeals Policy, RPL Procedure prior to enrolling.

What will you learn in the CHC33021 Certificate III in Individual Support course?

This course is designed to develop your expertise in aged care. Among others, you will learn how to:

• Facilitate the empowerment of older people
• Provide support to people living with dementia
• Meet personal support needs
• Deliver care services using a palliative approach
• Facilitate the empowerment of people with disability

How is the course structured?

All learners will be assessed through a combination of the following assessment methods:

• Observation during on-the-job or role play/simulation
• Questioning may include self-assessment, verbal answers, written questionnaires, activity modules or interview
• Structured Activities may include Projects, Case studies, presentations, role play, demonstration, progressive tasks

What are the CHC33021 course units?

The CHC33021 Certificate III in Individual Support is composed of 9 core units and 6 elective units, for a total of 15 units.

• CHCDIV001 Work with diverse people
• CHCLEG001 Work legally and ethically
• CHCCCS041 Recognise healthy body systems
• CHCCCS031 Provide individualised support
• CHCCOM005 Communicate and work in health or community services
• CHCCCS038 Facilitate the empowerment of people receiving support
• HLTWHS002 Follow safe work practices for direct client care
• HLTINF006 Apply basic principles and practices of infection prevention and control
• CHCCCS040 Support independence and wellbeing

• CHCAGE011 Provide support to people living with dementia
• CHCPAL003 Deliver care services using a palliative approach
• CHCAGE013 Work effectively in aged care

Disability Specialisation Units:

• CHCDIS011 Contribute to ongoing skills development using a strengths-based approach
• CHCDIS012 Support community participation and social inclusion
• CHCDIS020 Work effectively in disability support

What are the entry requirements?

No entry requirements exist for this course as per the training package rules. However, Encourage Training College require that students:

• Are 18 years or older
• have a valid USI.
• Participate in a course entry interview (Pre-Training Review) to determine suitability for the course and learner needs.
• Have sufficient language, literacy, and numeracy skills, for example, to read materials relevant to the course, participate in discussions and observations and apply numerical concepts such as in relation to time management. This will be tested through an LLN assessment as part of the course entry process. Learners will need to achieve at least ACSF level 3 for reading, writing, numeracy, and oral communication to enter the course.
• Be able to obtain a Police Check and NDIS Worker Screening Check (if required)
• Have basic computer skills and Have access to an operating computer, laptop, tablet or smart phone to access online Learning Management Systems (LMS) and to complete assignments on time.
• Be able to undertake a minimum of 120 hours of vocational placement within a registered and approved aged care, home and community, disability or community service facility.

What are the resources needed to complete the course?

To support you in your new course with Encourage Training College, we will provide:

• Learner Guides
• Assessment Workbook
• Helpful Resources (Templates and Extra Handouts)
• Simulated environment (a virtual workplace that will facilitate activities relevant to reporting, filling out typical forms and templates used in the workplace, understanding organisational policies and procedures, and the like)
• Access to relevant Acts, regulations, and standards

To complete your course you will need to arrange access to a computer with:

• A Computer with Internet (minimum reliable speed of 5mbps is recommended)
• Google Chrome Web Browser
• Acrobat Reader
• Flash Player
• Latest Microsoft Word, Powerpoint, Excel
• Camera or video recorder
• Three volunteers for role play tasks (maybe friends, family members, colleagues, etc.)
• A Registered Aged Care Facility to complete vocational placement

What are the course fees?

The CHC33021 Certificate III in Individual Support course is available for only $1,500.

Please see Fees and Refunds Policy for more information.

Is Vocational Placement required?

Learners are required to undertake a minimum of 120 hours of vocational placement within a registered approved aged care and/or disability care facility and complete a skills workbook. Learners have anoption to:

• Undertake placement at facilities assigned by Encourage Training College’s
• source their own Vocational Placement providers; or
• have Encourage Training College assist them in arranging Vocational Provider near their area

Encourage Training College will provide learners a Vocational Placement Pack that outlines all the requirements for finding a suitable Vocational Placement Provider that will facilitate the required workplace assessments and allow the learner to complete the required vocational placement hours.

What are the Qualification Pathways?

Learners may also consider additional training to complement their skills such as:

• CHC43015 Certificate IV in Ageing Support – For learners to advance their career and pursue roles including Hostel Supervisor, Care Supervisor, Team Leader, and Social Programs Coordinator
• CHC43121 Certificate IV in Disability Support – For learners to advance their career and pursue roles in disability care

For the complete list of qualifications, please visit the MySkills website at https://www.myskills.gov.au/courses/details?Code=CHC33021.

Is Credit Transfer and Recognition of Prior Learning (RPL) available?

Encourage College Training has a Credit Transfer and Recognition of Prior Learning (RPL) Policy, to ensure that an individual’s prior learning, is achieved through formal and informal training and work experience. This recognition may assist Learners to progress faster through a unit of competency or allow the student full credit.

Note: Please read Encourage Training College Student Handbook and other policies and procedures including Refund Policy, Complaints and Appeals Policy, RPL Procedure prior to enrolling.